PRIVACY POLICY OF THE WEBSITE
I. PRIVACY AND DATA PROTECTION POLICY
In compliance with applicable legislation, Tierra Buena (hereinafter, also referred to as the «Website») is committed to adopting the necessary technical and organizational measures, based on the appropriate level of security according to the risks of the data collected.
Laws incorporated into this Privacy Policy
This Privacy Policy is adapted to the current Spanish and European regulations regarding personal data protection on the internet. Specifically, it complies with the following regulations:
- Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
- Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD-GDD).
- Royal Decree 1720/2007, of December 21, which approves the regulation for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
- Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).
Identity of the Data Controller
- Address: Chachagua, Alajuela, Costa Rica
- Contact Phone: +506 2481-0027
- Contact Email: ventas@tierrabuenacr.com
Personal Data Registration
In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected by Tierra Buena through forms on the Website will be included and processed in our files for the purpose of facilitating, streamlining, and fulfilling commitments between Tierra Buena and the User, or maintaining the relationship established in the forms completed by the User, or addressing any requests or inquiries made. Additionally, in accordance with the GDPR and LOPD-GDD, unless the exception stated in Article 30.5 of the GDPR applies, we maintain a record of processing activities that specifies, according to its purposes, the processing activities carried out and other circumstances as required by the GDPR.
Principles Applicable to Personal Data Processing
The processing of the User’s personal data will comply with the following principles outlined in Article 5 of the GDPR and Article 4 et seq. of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights:
- Lawfulness, fairness, and transparency: The User’s consent will be required at all times, following fully transparent information on the purposes for which their personal data is collected.
- Purpose limitation: Personal data will only be collected for specified, legitimate, and explicit purposes.
- Data minimization: Personal data collected will be limited to what is strictly necessary for the purposes for which it is processed.
- Accuracy: Personal data must be accurate and kept up to date.
- Storage limitation: Personal data will only be stored for as long as necessary for the purposes of processing.
- Integrity and confidentiality: Personal data will be processed securely, ensuring its confidentiality and preventing accidental or unlawful destruction, loss, alteration, or unauthorized access.
- Accountability: The Data Controller is responsible for ensuring compliance with these principles.
Categories of Personal Data
The categories of data processed by Tierra Buena are limited to identification data. No special categories of personal data, as defined in Article 9 of the GDPR, are processed.
Legal Basis for Processing Personal Data
The legal basis for processing personal data is the consent of the User. Tierra Buena is committed to obtaining the User’s express and verifiable consent for the processing of their personal data for one or more specific purposes.
The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as providing it. As a general rule, the withdrawal of consent will not affect the use of the Website.
In cases where the User must or may provide data through forms for inquiries, requests for information, or matters related to the Website’s content, they will be informed if the completion of any form is mandatory because the data is essential for the proper processing of the operation.
Purposes of Data Processing
The personal data is collected and managed by Tierra Buena for the purpose of facilitating, streamlining, and fulfilling commitments established between the Website and the User, or maintaining the relationship established in the forms completed by the User, or addressing requests or inquiries.
Additionally, the data may be used for commercial purposes, personalization, operational and statistical purposes, and activities related to Tierra Buena‘s corporate objectives, such as data extraction, storage, and marketing studies to tailor content to the User and improve the quality, performance, and navigation of the Website.
When personal data is collected, the User will be informed of the specific purpose(s) for which the data will be processed, i.e., how the collected information will be used.
Retention Period for Personal Data
Personal data will only be retained for the minimum time necessary for the purposes of processing and, in any case, for the following period: 12 months, or until the User requests its deletion.
When personal data is collected, the User will be informed of the period during which the data will be retained or, when that is not possible, the criteria used to determine this period.
Recipients of Personal Data
The User’s personal data will not be shared with third parties.
In any case, when personal data is collected, the User will be informed about the recipients or categories of recipients of the personal data.
Personal Data of Minors
In accordance with Articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights, only individuals over the age of 14 can lawfully consent to the processing of their personal data by Tierra Buena. If the User is under 14 years of age, parental or guardian consent is required for the processing to be lawful.
Confidentiality and Security of Personal Data
Tierra Buena is committed to adopting the necessary technical and organizational measures, based on the appropriate level of security according to the risks of the data collected, to ensure the security of personal data and to prevent accidental or unlawful destruction, loss, alteration, or unauthorized access to personal data.
The Website is secured with an SSL certificate (Secure Socket Layer), ensuring that personal data is transmitted securely and confidentially. The data transmitted between the server and the User, and in feedback, is fully encrypted.
However, as Tierra Buena cannot guarantee the invulnerability of the internet or the absence of hackers or others who may fraudulently access personal data, the Data Controller commits to promptly notifying the User if there is a security breach that is likely to result in a high risk to the rights and freedoms of natural persons. According to Article 4 of the GDPR, a personal data breach refers to a breach that leads to accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access to personal data.
The personal data will be treated as confidential by the Data Controller, who guarantees that confidentiality will be respected by employees, associates, and any other person to whom access is provided under a legal or contractual obligation.
Rights Arising from Personal Data Processing
The User has the following rights regarding their personal data, as recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights:
- Right of access: The User’s right to obtain confirmation of whether Tierra Buena is processing their personal data and, if so, to access information about the data being processed.
- Right of rectification: The right to have inaccurate personal data corrected or incomplete data completed.
- Right of erasure («right to be forgotten»): The right to request the erasure of personal data when it is no longer necessary for the purposes for which it was collected or processed, the User withdraws consent, the User objects to processing, or the data has been processed unlawfully.
- Right to restrict processing: The User has the right to request the limitation of processing of their personal data in certain circumstances.
- Right to data portability: In the case of automated processing, the User can request their personal data in a structured, commonly used, and machine-readable format and transmit it to another data controller.
- Right to object: The User’s right to object to the processing of their personal data or to request cessation of such processing.
- Right not to be subject to automated decision-making, including profiling: The User has the right not to be subject to decisions based solely on automated processing, including profiling, unless otherwise provided by law.
Users can exercise these rights by sending a written request to the Data Controller, with the reference «GDPR-www.tierabuenacr.com«, specifying:
- Name, surname of the User, and a copy of the ID card. If applicable, a representative’s details and documentation proving their representation.
- The specific request or information to be accessed.
- Address for notifications.
- Date and signature of the applicant.
- Any supporting documents for the request.
This request and any attached documents may be sent to the following address and/or email:
- Postal Address: Chachagua, Alajuela, Costa Rica
- Email: ventas@tierrabuenacr.com
Links to Third-Party Websites
The Website may include hyperlinks or links to third-party websites not operated by Tierra Buena. These third-party websites have their own data protection policies, and Tierra Buena is not responsible for the practices or contents of these websites.
Complaints to the Supervisory Authority
If the User considers that there is a problem or infringement of the current regulations regarding the processing of their personal data, they have the right to seek judicial remedy and file a complaint with a supervisory authority, particularly in the country of their habitual residence, workplace, or where the alleged infringement occurred. In Spain, the relevant authority is the Spanish Data Protection Agency (http://www.agpd.es).
II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY
It is necessary for the User to have read and agreed to the terms regarding the protection of personal data contained in this Privacy Policy and to consent to the processing of their personal data in order for the Data Controller to proceed with the processing as indicated, within the specified periods and for the stated purposes. The use of the Website will imply acceptance of this Privacy Policy.
Tierra Buena reserves the right to modify its Privacy Policy at its discretion, or due to legislative, jurisprudential, or doctrinal changes from the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. Users are advised to periodically review this page to stay informed of any updates or changes.
This Privacy Policy was last updated to comply with Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, on the protection of natural persons regarding the processing of personal data and the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights.
This Privacy Policy document was created using an online Privacy Policy template generator on 01/07/2021.
COOKIE POLICY
This website uses both third-party and own cookies to enhance your browsing experience, allow you to share content on social media, and gather user statistics.
You can prevent the downloading of cookies by adjusting your browser settings, which will stop cookies from being stored on your device.
As the owner of this website, I would like to inform you that we do not use any personal information derived from cookies. We only collect general statistics about visits, which do not constitute personal information.
It is very important that you read this cookie policy and understand that if you continue browsing, we will consider that you accept the use of cookies.
According to the terms included in Article 22.2 of Law 34/2002 on Information Society Services and Electronic Commerce, if you continue browsing, you are consenting to the use of these mechanisms.
Responsible Entity
The entity responsible for the collection, processing, and use of your personal data, as defined by the Personal Data Protection Law, is the website Tierra Buena, owned by Tierra Buena – Chachagua, Alajuela, Costa Rica.
What are Cookies?
Cookies are a set of data that a server places in a user’s browser to collect standard internet registration information and visitor behavior information on a website. In other words, they are small text files stored on the hard drive of a computer that help identify the user when they return to the website. Their purpose is to record the user’s visit and save certain information. Cookies are commonly used on websites as they make them work more efficiently and allow for greater personalization and analysis of user behavior.
Types of Cookies Used
The cookies used on our website are session cookies and third-party cookies. These allow us to store and access information related to the language, browser type, and other general user preferences, as well as track and analyze user activity, in order to make improvements and offer our services in a more efficient and personalized manner.
Cookies, depending on their duration, can be divided into session cookies or persistent cookies. Session cookies expire when the user closes the browser. Persistent cookies expire depending on when their purpose has been fulfilled (e.g., keeping the user identified on Tierra Buena services) or when they are manually deleted.
| Name | Type | Expiry | Purpose | Exemption |
|---|---|---|---|---|
| __utma | Third Party (Google Analytics) | 2 years | Used to distinguish users and sessions. | No |
| __utmb | Third Party (Google Analytics) | 30 minutes | Used to determine new sessions or visits. | No |
| __utmc | Third Party (Google Analytics) | At session end | Configured for use with Urchin. | No |
| __utmz | Third Party (Google Analytics) | 6 months | Stores the origin or campaign explaining how the user arrived at the website. | No |
Additionally, depending on their purpose, cookies can be classified as follows:
Performance Cookies
This type of cookie remembers your preferences for tools found on the services, so you do not need to reconfigure the service every time you visit. Examples of this type include: volume settings for video or audio players, video transmission speeds compatible with your browser, or objects saved in the «shopping cart» on e-commerce services such as online stores.
Geo-location Cookies
These cookies are used to determine in which country you are located when you request a service. This cookie is completely anonymous and is only used to help direct content to your location.
Registration Cookies
Registration cookies are generated once the user has registered or logged into a service, and they are used to identify the user in the services for the following purposes:
- Keep the user logged in so that if they close the service, the browser, or the computer and return to the service later, they remain identified, facilitating navigation without needing to log in again. This functionality can be removed if the user presses the [log out] option, which deletes this cookie. The next time the user enters the service, they will need to log in again to be identified.
- Check if the user is authorized to access certain services, for example, to participate in a contest.
- Additionally, some services may use social media connectors, such as Facebook or Twitter. When a user registers for a service using social media credentials, they authorize the social media platform to store a persistent cookie that remembers their identity and guarantees access to services until the cookie expires. The user can delete this cookie and revoke access to social media services by updating their preferences on the specific social media platform.
Analytics Cookies
Every time a user visits a service, an external provider tool generates an analytical cookie on the user’s computer. This cookie, generated during the visit, will serve on future visits to Tierra Buena services to anonymously identify the visitor. The main objectives are:
- To allow the anonymous identification of browsing users via the cookie (identifying browsers and devices, not people), thus approximating the number of visitors and their trends over time.
- To anonymously identify the most visited content, and therefore, the content most attractive to users.
- To determine whether the user is new or has visited before.
Important: Unless the user decides to register for a Tierra Buena service, the cookie will never be associated with any personal data that can identify them. These cookies are used only for statistical purposes to help optimize the user experience on the website.
Advertising Cookies
These cookies allow for the expansion of information about the ads displayed to each anonymous user on Tierra Buena services. Among other things, they store the duration or frequency of display of advertising positions, interaction with them, or the user’s browsing patterns and behaviors, helping to create an advertising interest profile. This way, they allow for advertising that matches the user’s interests.
Third-Party Advertising Cookies
In addition to the ads managed by Tierra Buena on its services, Tierra Buena websites offer advertisers the option to serve ads through third parties («Ad-Servers»). In this way, these third parties may store cookies sent from Tierra Buena services via users’ browsers, as well as access the data stored in them.
The companies that generate these cookies have their own privacy policies. Currently, Tierra Buena websites use the Doubleclick platform (Google) to manage these services. For more information, visit:
How to Disable Cookies in Your Browser?
You can configure different browsers to alert you about the receipt of cookies and, if you wish, prevent their installation on your device. Additionally, the user can review which cookies are installed in their browser and check their expiration date, and delete them if necessary.
For more information on how to manage cookies in your browser, consult the following guides:
- For Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
- For Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/cookies-frequently-asked-questions
- For Mozilla Firefox: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-which-sites-are-stored
- For Safari: http://www.apple.com/privacy/use-of-cookies/
- For Opera: http://help.opera.com/Windows/11.50/en-EN/cookies.html
If you wish to stop being tracked by Google Analytics, visit: http://tools.google.com/dlpage/gaoptout
To Learn More About Cookies
You can find more information on behavioral online advertising and online privacy at: http://www.youronlinechoices.com/es/
For information on Google Analytics data protection: http://www.google.com/analytics/learn/privacy.html
How Google Analytics uses cookies: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=en#analyticsjs
Updates and Changes to the Privacy/Cookie Policy
Tierra Buena websites may modify this Cookie Policy due to legislative or regulatory requirements, or to adapt it to instructions from the Spanish Data Protection Agency. Therefore, we recommend that users visit this page periodically.
In the event of significant changes to this Cookie Policy, users will be notified either through the website or via email for registered users.